Zero-based manning
Build headcount from the work, not last year's payroll. Every role is sized by a fixed number, a staffed post, a ratio to occupied villas or covers, or a count per vessel.
Workforce planning for hotels and resorts
Staff every resort
with confidence.
Zero-based manning, staffing scenarios and benchmarks, sized from the work and aligned with each country's labour rules.
Required FTE376.6zero-based
Current headcount605in scope
Headcount variance−228.4▼ 37.7%
Annual cost variance−$3.37M▼ 36.5%
Front office43.4
Housekeeping50.2
Outlets52.0
Kitchen and stewarding41.0
Reservations4.5
Room others (airport)5.5
Everything a staffing review needs.
From the first villa count to the board presentation, in one workspace.
Scenarios side by side
Duplicate the current operation, change occupancy, merge outlets or outsource a department, and compare headcount and cost across every scenario.
Country labour rules
Working week, rest days, annual leave and public holidays load from each country's labour law, and the relief factor updates automatically.
Benchmarks
Put your ratios next to comparable properties and industry figures, department by department, as staff per villa and per occupied villa.
Rosters and justification
See the weekly roster each post needs, and a written explanation of every recommended number for owners and asset managers.
Excel and PowerPoint
Export the full review as a workbook or a presentation. Import current headcount from Excel or CSV with the provided templates.
How it works.
Three steps from a blank page to a recommendation you can defend.
- 1
Describe the property
Villas, occupancy, outlets, covers and boats. Start from a template, upload a workbook, or describe the resort in a few sentences.
- 2
Review the model
Every department and role is sized from its driver and the country's relief factor, with the reasoning shown line by line.
- 3
Compare and decide
Build alternative scenarios, compare headcount and payroll cost, and export the recommendation for your stakeholders.
Labour rules built in.
Pick a country and the working week, rest days, annual leave and public holidays load from its labour law. The relief factor, how many people it takes to cover one post every day, is recalculated at once.
Relief factor365 ÷ productive daysMaldives: 365 ÷ 264 = 1.38
Presets reflect statutory minimums. Confirm figures with local HR, as public holidays change every year.
CountryWeekLeaveHolidays
MaldivesEmployment Act 2/200848h30d10d
ThailandLabour Protection Act B.E. 254148h6d13d
United Arab EmiratesFederal Decree-Law 33/202148h26d13d
QatarLabour Law 14/200448h21d10d
SingaporeEmployment Act44h7d11d
MalaysiaEmployment Act 1955 (amended 2022)45h8d11d
VietnamLabour Code 201948h12d11d
IndonesiaManpower Law (as amended)40h12d16d
Sri LankaShop and Office Employees Act45h14d–
IndiaState Shops & Establishments Acts48h15d–
Questions and answers.
What is zero-based manning?
Zero-based manning sizes each department from the work it has to do (villas to service, covers to serve, posts to staff, trips to run) instead of starting from the current headcount. The result is a defensible, bottom-up staffing number for every role.
What is a relief factor?
A relief factor is how many people you need to keep one position covered every day of the year. It is 365 divided by the productive days per person, after rest days, annual leave, public holidays, sickness and other absence. With Maldives defaults that is 264 productive days, so a relief factor of 1.38.
Which countries are supported?
Presets are included for Maldives, Thailand, United Arab Emirates, Qatar, Singapore, Malaysia, Vietnam, Indonesia, Sri Lanka, India. You can also enter your own working-time and leave figures for any other country.
Who is H-ANALYSIS for?
Hotel and resort operators, HR and finance teams, asset managers and consultants who need to set, review or justify staffing levels, especially for island and multi-location resorts.
Can I use my existing data?
Yes. Download the Excel template, fill in current headcount, roles and costs, and upload it. Results can be exported to Excel and PowerPoint.